Refund Policy
40-day money-back guarantee
We're always looking to innovate and improve, so we're thankful to our fam for any feedback and for trying all our products.
Damaged order or incorrect order
If your order is damaged in transit, or you receive the incorrect order, please email support@wizshapor.com immediately after receiving the goods, and attach clear pictures of damaged goods or the wrong goods.
Quality issue
If you think there is a quality problem with the goods you received, please email support@wizshapor.com immediately after receiving the goods and attach the production date and batch number of the goods you purchased so that we can track the specific batch of goods you received.
If you do not receive your order more than 15 days after purchase
Please email support@wizshapor.com after 15 days and we will reply to you as soon as we receive your email.