Help choosing a style, caring for your garment and finding an order.
Size and fit
How do I choose a size?
Measure your waist and hips, keeping the tape level. Compare your measurements with the size information for the particular style you want. Read the measurement guide.
What if I am between sizes?
Sizing can vary by style. Ask for help with the product name and your waist and hip measurements.
Should I choose shorts or a thong?
Shorts provide more leg coverage, while a thong has less coverage at the back. Consider your outfit, the coverage you prefer and the fit information for each style.
Wearing and care
How should I wash my shapewear?
Follow the care label supplied with your garment. Check the washing, drying and ironing instructions before cleaning.
Orders
How do I track my order?
Open the shipping confirmation email and follow its tracking link. If you cannot find it, check your spam folder. Read order tracking help.
How do I ask for help with an order?
Use the contact details in your order confirmation. Include your order number and the email used at checkout. Please do not send payment-card details.